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Summary Search Tickets Monday 21st May 2018

 
Ticket Status Created Updated Expires Closed Type & Service Details  
1672 Open 18-May-18 09:21 18-May-18 09:21 19-May-2018 Announcement (Hosting Services) We have been informed by Global Switch of an Air Conditioning failure in the Glo ... View
 
1671 Open 17-May-18 16:55 17-May-18 16:55 19-May-2018 Emergency Maintenance (Hosting Services) Essential Emergency Maintenance Work

This morning there was an outage to som ...
View
 
1670 Open 16-May-18 14:32 16-May-18 14:32 24-May-2018 Planned Maintenance (Broadband) As part of our on-going commitment to improve the level of service you receive f ... View
 
1669 Open 16-May-18 14:31 16-May-18 14:31 23-May-2018 Planned Maintenance (Core Network) As part of our on-going commitment to improve the level of service you receive f ... View
 
1668 Open 16-May-18 14:29 16-May-18 14:29 31-May-2018 Planned Maintenance (Core Network) As part of our on-going commitment to improve the level of service you receive f ... Hide
Full Details As part of our on-going commitment to improve the level of service you receive from KCOM, we are undertaking some essential maintenance work as follows:
The reason for the planned works :–
We are performing configuration changes on the Cisco Core Network Switches to enable access to additional services in our Reading Data Centre. The work has been completed on other switches within the KCOM network without any issues.

This work will take place between 23:00 on 29th May 2018 and 01:00 on 30th May 2018 and will affect the connectivity of Hosted services in the Reading Data Centre.

If you have any questions regarding this work, or in the unlikely event you experience a problem with your service after this maintenance work, please contact the Technical Support Team 0345 120 3782.
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